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Security and Privacy

 

Cookies

PruHealth's website uses 'cookies'. Cookies are files of data that store information on your computer following a visit to our website. They enable your computer to automatically remember certain information from your previous visits to our website, such as log-on details.

Cookies do not harm your computer and do not enable us or any third party to view any information on your computer's hard drive.

We may use cookies to:

  • Record which parts of our website you have visited.Store log-on details for the secure areas of our website.
  • Identify whether you have purchased a PruHealth policy after following a link through from one of our online advertisers.
  • You can adjust your web browser to disable cookies or to inform you when a website attempts to add a cookie.

Site Security

PruHealth gives security the highest priority. As this is such an important issue, we have implemented an effective encryption system to protect your communications with us. As you complete a quote request or application form, it is encrypted using SSL 3 (RC4,128 bit), making it virtually impossible for someone else to read your information.

You will see a padlock symbol at the bottom of the screen to confirm that you are in a secure area.

Your personal information will be protected on our internal systems with a secure firewall to prevent unauthorised access.

Your Personal Information

The personal information that you provide us will be used by PruHealth, Prudential Group companies and their business partners. The main ways we use your details are to provide you with information, to process any applications that you send us and to service your account.

When you submit an application form to us, where it is necessary or appropriate, we may process sensitive personal data about you. Sensitive personal data, for example, may include information relating to medical information. It may also be necessary, for the above purposes, to transfer your information to countries that provide a different level of data protection from the UK. In such circumstances, we will put a contract in place to ensure your information is protected.

To help us to prevent fraud, to check your identity and to prevent money laundering, we may search the files of credit reference agencies and fraud prevention agencies who will record any credit searches on your file. We may also disclose details of how you conduct your account to such agencies. The information will be used by other credit grantors for making credit decisions about you and the people with whom you are financially associated for fraud prevention, money laundering prevention and occasionally for tracing debtors.

Occasionally, we may contact you to provide you with information about products or services that we think may be of interest to you. If you would prefer not to receive this type of information then please let us know and we will ensure that you are not contacted. Remember, however that this will mean that we cannot send you information about any special offers or discounts that may benefit you.

Prudential Group Companies include: Prudential UK & Europe, the M&G Investments Group, Prudential Corporation Asia, Jackson National Life and PPM America Inc (indirect wholly owned subsidiary) This is not an exhaustive list and the list of Prudential companies may vary from time to time.

PruHealth is a trading name of Prudential Health Limited and Prudential Health Services Limited which are registered in England and Wales. Registered office at Laurence Pountney Hill, London EC4R OHH. Registered numbers 5051253 and 5933141 respectively. Prudential Health Limited and Prudential Health Services Limited are authorised and regulated by the Financial Services Authority.

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